A FOCUSED INDEPENDENT REVIEW
The Snapshot provides structured independent scrutiny without the time or commitment of a full consultancy review.
Discuss a Snapshot
Is your financial and ESG performance regularly scrutinised?
Why isn’t the office strategy?
The Snapshot tests the current strategy, the evidence behind it and the progress being made. It identifies the actions most likely to improve performance.
Strategy
Business plan, positioning and future options
Transactions
Agent performance and proposition
Capital
Priorities, cost, return and alternative options
Operations
Property and facilities management effectiveness
Customer experience
Service, feedback and retention
Market intelligence
Reputation, competition and market position
1.
Start with one asset
Define the owner’s questions, scope and available evidence.
2.
Review the strategy
Meet the owner & property managers and review the business plan.
3.
Visit and listen
Assess the asset in operation.
Speak with key customers, agents and site teams.
4.
Score and prioritise
Assess performance against the agreed focus areas.
Identify the five actions most likely to create performance.
5.
Report and decide
Concise findings, a scorecard, five priority actions and recommended next steps.
Performance
opinion
Concise
scorecard
Key risks and opportunities
Prioritised
actions
Agreed
next steps
Prolonged vacancy
Test whether the strategy, proposition and delivery remain competitive.
Capital decision
Strengthen the evidence before committing expenditure.
Repositioning
Challenge the future strategy and sequence of actions.
Preparing for sale
Strategy from a holistic office specialist perspective, alongside traditional transactional advice.
Stalled returns
Establish what is preventing progress.
Independent challenge
Give the owner and team an experienced second opinion.
Discuss a Snapshot